Subcontractor Management
Seamlessly manage outsourced service providers with centralized tracking of contracts, task assignments, and performance metrics. Enable streamlined approvals, monitor compliance, and gain visibility into subcontractor efficiency to ensure accountability and quality of service delivery.
ALEF 360° CAFM | CMMS
Performance Feedback & Ratings
- In-app feedback forms allow site teams to rate and comment on subcontractor performance
- Qualitative comments help pinpoint areas for improvement, fostering better vendor collaboration
- Aggregate scores and trend analytics are displayed on subcontractor profiles for easy benchmarking
- Historical performance data helps identify consistent issues or star performers across projects
ALEF 360° CAFM | CMMS
Subcontractor Dashboards & Analytics
- Visual dashboards show key KPIs like completion rate, average response time, and SLA adherence
- Drill down into metrics by subcontractor, region, or job type to get granular insights
- Schedule automated dashboard reports to be emailed to stakeholders at regular intervals
ALEF 360° CAFM | CMMS
Subcontractor Escalation Management
- Create custom escalation chains per subcontractor based on task type, SLA terms, or quality metrics
- Automated alerts notify both subcontractor teams and internal managers when triggers are met
- Escalations can be time-based (e.g. overdue), performance-based, or quality-driven
- All escalation actions and communications are logged for transparency and compliance
ALEF 360° CAFM | CMMS
Document Management
- Organize subcontractor files by project or service category in a centralized, structured repository
- Role-based access settings control who can view, upload, or approve documents
- Fast search via tags, date ranges, or file types speeds up retrieval for audits and renewals
Simplify Facility Management. Maximize Asset Value.
Experience how ALEF 360° CAFM | CMMS can give you complete control over maintenance, assets, workforce, and operational costs - all in one platform.
Your Operations. Fully Covered.
ALEF 360° CAFM | CMMS brings operations, assets, and service delivery together under one platform—connecting every touchpoint across your built environment.
Explore the sections on the right to see what’s available inside.